Nowadays, there is a need for all businesses to be updated and integrated in the digital world in order to meet the current requirements. Banks are as well as any other type of business, adapting to the digitalisation to acquire all the benefits that it can provide. Fintech firms and banks have introduced several groundbreaking offerings and retail banking has been affected by digital disruption as a result. It was an expected result, since it was believed that retail banking would be affected and other sectors (investing and commercial banking, for instance) would not receive much impact. However, there are some reasons that are making banks change their minds regarding this assumption.